Built on a solid background of both pharma and agency experience, KOL Communications Ltd was formed with the aim of driving best practice in customer development.

Since our formation 20 years ago, we have continued to evolve and develop - keeping pace with the changing customer landscape.

Customer types have expanded from the traditional key opinion leader (KOL) roles to encompass a broad range of health care experts/influencers. 

Similarly, the facility to engage with them has changed with the development of digital and virtual communication platforms (who would have predicted how important this is now!). What hasn’t changed is the need to build enduring and fruitful relationships with customers. 

We have experience of working globally with clients and health care professionals to help nurture these relationships in a transparent and ethical way.

Our experience across a broad range of therapy areas to include rare diseases, has enabled us to develop a network of healthcare professionals able to shape and support key educational initiatives.

So, whether you are moving into a new therapy area or looking to revisit an established relationship, from developing the key customer plan to providing hands on support to deliver activities tailored to the product lifecycle we can help.